The UConn Co-op serves as the official bookstore for the University of Connecticut. The Co-op operates campus bookstores in Storrs, at the five regional campuses in Avery Point, Stamford, Torrington, Waterbury and West Hartford, and at the three Professional Campuses including UConn School of Law, UConn Health Center and the MBA Shop
In addition to textbooks and course materials, the Co-op offers general books, computers, software, school supplies, art & engineering supplies, UConn apparel & memorabilia, greeting cards, gifts, snacks, health & beauty aids, and much more.
The UConn Co-op is a not-for-profit, cooperative business, separate from the University. We are owned by our active members, the students, faculty, staff and alumni of the University of Connecticut. The Co-op is governed by a Board of Directors elected by the active members. And while our mission is to serve our University customers, we welcome anyone to shop at any of the Co-op stores.
Currently the Co-op has a membership of about 30,000 people, predominantly current students. The Co-op is the largest collegiate bookstore in Connecticut and one of the top bookstores in the country. But what we are most proud of is our service focus and the fact that we are owned and governed by our members, with a student majority on our Board of Directors.
Vision & Mission
The Co-op's vision and mission statements reflect what the Co-op aspires to be and do and what role it plays within the University community. With each, the underlying "spirit" or philosophy of doing business is far more important than the "letter" of the statement. We invite you to comment on our vision and mission statements and to let us know how well we are living up to them.
We envision the UConn Co-op as being a resource of choice for a diverse University community. The path to fulfilling that vision and its measure of success is that the UConn Co-op makes a difference...
... a difference for our customers by consistently exceeding their expectations, by providing true value and by creating a magnetic 'place' where they choose to be
... a difference for our members by establishing a relationship they value and by being an organization of which they can be proud
... a difference for the University community by serving as an indispensable academic resource, by broadening the learning experience and by enhancing the quality of life on campus
... a difference for the Co-op staff by providing meaningful work, fair compensation, and a safe, healthy work environment that encourages openness, creativity, self-discipline and growth
... a difference for our vendors and suppliers by dealing with them with integrity and mutual respect
... a difference for the University by being a partner in pursuit of the University's vision to be perceived and acknowledged as a world class teaching, research and service institution
... a difference for everyone by remaining a viable and successful organization while acting in a socially and environmentally responsible manner.
The mission of the UConn Co-op is to serve as the official University bookstore, supplying educational tools, such as books, student supplies and computers as well as a variety of other merchandise and services necessary to enhance the quality of life and broaden the learning experiences of the University community. The primary focus of the Co-op is people: as members, customers, employees and as individuals. We strive to exceed our customers' expectations, to create a perception of outstanding value and to contribute to the personal, educational and professional experience of these individuals through the products and services we offer and in the manner in which we conduct the business.
1997-98 was an exciting year. We built a brand new bookstore at the new Stamford campus; we brought up our web page www.bookstore.uconn.edu; and we introduced Lary Bloom's The Writer Within, the first publication of the Co-op's publishing subsidiary, Bibliopola Press. At the same time, the Co-op also has its second ever sales decline, from $17.9 million to $17.3 million.
1998-99 was a very good year for the Co-op. We started the year with a slight increase in overall enrollment, a big increase in freshman enrollment. That carried us into the basketball season where both teams had very good seasons. But then the men's basketball team won the national championship! That put us over the top for a huge sales increase (to $20.1 million) and our biggest surplus sharing payout ever, nearly $500,000. We started to discuss the possibility of relocating the Co-op's Storrs location with the University.
We introduced two new shops on the Storrs campus in 2000: the Husky Ice-Shop at the UConn Ice Arena; and the NewsStand at the Babbidge Library. The women's basketball team won their second national championship in 2000. That peaked our sales at $20.8 million. April 2000 began our celebration of our 25th Anniversary. In late fall the Univer-sity begins excavating the hillside at the intersection of Stadium and Hillside roads to make way for a new parking garage and a relocated and enlarged UConn Co-op.
In 2001 we began in earnest the planning for a new, bigger Co-op next to Gampel Pavilion on the Storrs campus. We also began the planning for a new store at the brand new UConn campus in downtown Waterbury. The Connecticut Children's Book Fair, which is co-sponsor by the UConn Co-op and the Thomas J. Dodd Research Center, reached a huge milestone celebrating its 10th anniversary. The event is a huge success and the Co-op donates a record breaking $10,000 to the Dodd Center's Children's Literature Collection. Plans are made to move the Book Fair to the Rome Ballroom, a much bigger venue, for future years.
In the spring 2002 the University of Connecticut breaks ground on the new Waterbury campus and we start construction for a new store that will be located on the new downtown campus. We expect construction to be completed in the fall of 2003. In July we started a new banking partnership with Peoples Bank to provide banking services to the UConn community. In November we moved into our brand new location on the Storrs campus. The new store is a state of the art facility that brought together all of the goods and services we offer under one roof including People's Bank, Café Co-op and our computer service & repair department for the first time in many years. People's Bank built a branch in the new Co-op to provide full service banking in a customer friendly environment.
Much has been achieved in a relatively short period of time. Through the combined efforts of a professional and dedicated staff and a supportive and responsive Board of Directors, the University has been assured of excellent bookstore services by an organization that strives to set the campus standard for service excellence. We hope you share in our pride and in our commitment for service as a member and customer of the Co-op.
The UConn Co-op is a cooperative corporation established to provide bookstore services for its members and the University of Connecticut community. It is owned by its members and governed by an elected Board of Directors. At present there are approximately 30,000 members, primarily students, faculty, staff and alumni of the University of Connecticut. The UConn Co-op is an independent bookstore, open to the public.